Help Instructions
PRIVACY POLICY
FORGOTTEN PASSWORD
If you've forgotten your password, just enter your email address on the “forgotten my password page”, and we'll email you your password information. Then simply follow the instructions in the email to change your password.
PRIVACY POLICY
Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.
When you make a purchase from our website, we collect certain personal information from you (for example: your name, email address, payment address and details). All such information is held on secure servers. Pearls & Popcorn Ltd. complies fully with all applicable Data Protection and consumer legislation, and will treat all your personal information as fully confidential.
In order to serve you most efficiently, reputable third-party banking and distribution institutions handle our credit card transactions and order fulfilment. They receive the information needed to verify and authorise your payment card and to process your order. All such organisations are under strict obligation to keep your personal information private.
To read more on how your personal data is going to be handled, read our full privacy policy incorporated in our Terms and Conditions above.
YOUR TRANSACTION SECURITY
Pearls & Popcorn is secure.
We realise how important it is to securely store any information that you provide. pearlsandpopcorn.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.pearlsandpopcorn.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
PHISHING
Phishing is the practice of tricking someone into giving confidential information. Examples include falsely claiming to be a legitimate company when sending an e-mail to a user, in an attempt to get the user to send private information that will be used for identity theft and fraud.
We'll never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from pearlsandpopcorn.com requesting this kind of information, please do not respond but let us know.
COOKIES
Cookies are tiny text files stored on your computer when you visit certain web pages. pearlsandpopcorn.com uses cookies to keep track of what you have in your basket and to remember you when you return to our site. To shop at pearlsandpopcorn.com you need to have all cookies enabled, though you can still use the website for browsing and research purposes without them.
ONLINE SECURITY
For more information on online security, see both our privacy policy and our terms and conditions.
YOUR TRANSACTION SECURITY
We realise how important it is to securely store any information that you provide. pearlsandpopcorn.com maintains the highest levels of security. Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
You can tell whether a page is secure as 'https' will replace the 'http' at the front of the www.pearlsandpopcorn.com in your browser address window. A small locked padlock will also appear in the bottom bar of your browser window.
We will never ask you to send any personal details via email. If we require such details, for security reasons we'll ask you to contact us by phone. Should you receive an email claiming to be from pearlsandpopcorn.com requesting this kind of information, please do not respond but let us know.
INDEMNITY
You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.